Practical guide

The reception desk welcomes you:

During the WINTER and SUMMER periods:

Saturday

from 8.00 am to 8.00 pm

Sunday, Monday, Tuesday, Wednesday, Thursday and Friday

from 8.00 to 12.00 am and from 4.00 to 8.00 pm

 

Handover of the keys:

Apartments are available from 5.00 pm the day of your arrival

For a short stay, thank you to confirm this information with the reception desk

 

In case of an arrival outside the opening times of the reception desk:

Thank you to contact the reception desk

by phone 0033 (0)4 79 09 63 89

OR by mail: reception.santaterra@santaterra.fr

 

Check-in formalities:

To facilitate the check-in procedure, thank you to bring your

  • identity card or passport
  • the registration number of your car
  • your voucher.

We kindly remind you that a guarantee deposit of 600€ by credit card is required on arrival.

The reception area:

This area is available during the opening times of the reception desk.

At your disposal:

A concierge service, a bakery service every morning, a luggage room, a lounge area with an open fire, Nespresso coffee machine,a play room with a pool, darts games, children’s area, Wii console, tourism literature, program of the activities during the week, a pressing service upon request *; a detailed list of the proposed services is available uppon request at the reception desk

External laundry service:

This paying service is proposed by our partner Oliveira pressing and laundry, situated at Bourg Saint Maurice

Oliveira pressing, Place de la gare - Résidence l'Albaron - 73210 Bourg Saint Maurice

+33 4 79 07 08 18

Click on the following link to consult the 2024 prices

Tarifs pressing 2024

 

The access to the relaxation area:

The relaxation area includes a swimming pool, a sauna, a steam room, a Jacuzzi and a fitness room.

It is open every day from 10.00 am to 7.45 pm (evacuation of the pool at 7.45 pm).

Cloakrooms are at your disposal.

We remind you that your children are under your responsibility

For the babies: a special hygienic diaper (waterproof) is compulsory to access the SPA area (for obvious hygienic reasons and for their own health: they are not allowed in the Jacuzzi)

The access to the Jacuzzi allowed from 14 years old

The access to the sauna, steam room and fitness room allowed from 16 years old

For more comfort swimsuits are on sale at the reception desk.

You can loan bathrobe and pool towels packs at the reception desk (see the complete list of the proposed services).

 

Included in the rental rate of your apartment:

  • A cleaning kitchen pack will be provided on arrival. It is composed of:
  • A cleaning pack with a sponge, dishwasher tablets for the week, 1 multipurpose degreaser 50 ml, a hand dish washing liquid 50 ml (Ecolabel certified products)
  • 2 kitchen towels
  • Hygienic paper (1 paper roll per WC) **
  • Garbage bags **
  • ** These products are provided only the day of your arrival, not for the complete duration of your stay

  • Beds made on arrival (except the sofa-beds – bed linen are provided upon request), 1 big and 1 small towel per person and per week
  • the end-of-stay cleaning subject to let your apartment in a satisfactory state of cleanliness (except the dishes and the kitchen area)
  • 1 place offered per apartment in the inside car-park of the residence (valid for all bookings made directly via Santa Terra only)
  • Free & unlimited Wi-Fi access
  • Free access to the relaxation area: swimming-pool, sauna, steam room, Jacuzzi and fitness room every day from 10.00 am to 8.00 pm
  • Free loan at the reception desk: DVD, DVD players, board games, Savoyarde and Bourguignone fondue sets, raclette sets , pierrade, waffle and toasty maker, crêpe-party, ironing board, iron, hair dryer etc… (on demand, subject to availability)

 

Groceries delivery the day of your arrival:

 1 SHERPA Tignes Les Brévières. The shop is situated at only 2 steps of the residence (Order online NOT AVAILABLE)

SUMMER & WINTER

 

2  OFF COURSES.NET

Off Courses - Vos courses livrées en station !

Valid for an arrival on Saturdays only, during the winter period

 

3  HUSKI

For an occasional order: order online before 10.00pm for a delivery the day after.

Food order for the duration of your stay: order online 5 days before the day of your arrival.

Delivery during SUMMER & WINTER

+33 638 99 91 81

http://hu.ski/

 

https://hu.ski/partner/santaterra?utm_source=pb

The day of your departure:

For more comfort, we invite you to come at the reception desk the day before your departure.

The housekeeper will check your apartment after your departure

The apartment must be vacated at 10.00 am latest time.

The end-of-stay cleaning is included (except the cleaning of the kitchen area, the dishes, the garbage bags must be leaved in the outside containers)

Once the end-of-stay inventory has been completed by the housekeeper, thank you to come at the reception desk with your keys and the car-park remote. Then, we will cancel your deposit.

Access and Transports:

GPS coordinates:

Latitude: 45.50°N 93’03’’ / Longitude: 6.92°E 12’41’’

BY CAR:

If you use a GPS, it is possible that it advise you to take “le col du Petit Saint Bernard” ou “le col de l'Iseran”.

Those mountain passes are closed during all the winter season!

Access by the motorway A430 Chambéry – Albertville;

then take the 2 x 2 lane road to Moutiers;

N90 until Bourg-St-Maurice;

then, D902 in the direction of Tignes Les Brévières.

 Travel itinerary: www.viamichelin.fr

 

BY TRAIN:

Daily trains and TGV until Bourg Saint Maurice.

Then, regular links by coach or taxi.

Coach Service schedule and information please contact:
http://www.altibus.com/station-de-ski/gare.aspx/

OR contact by phone: +33 (0)4.79.06.30.75

 

By plane:

Lyon Saint-Exupéry Airport: 211 km (2.40 hours)

Geneva Airport: 168 km (2.58 hours)

Chambéry Airport 135 km (1.56)