Practical guide

The reception desk welcomes you:

During the WINTER period


Saturday from 8.00 am to 8.00 pm

Sunday to Friday from 8.00 am to 11.30 am and from 4.30 pm to 8.00 pm

Wednesday from 8.00 am to 11.30 pm - the reception desk is closed on Wednesday afternoon


 During the SUMMER period


 Saturday from 8.00 am to 8.00 pm

Sunday AND Friday from 8.00 am to 12.00 am and from 4.00 pm to 8.00 pm

Monday, Tuesday, Thursday from 8.00 am to 11.00 am and from 5.00 pm to 8.00 pm 

Wednesday from 8.00 am to 11.00 pm - the reception desk is closed during the afternoon


Handover of the keys:


Apartments are available from 5.00 pm the day of your arrival

For a short stay, thank you to confirm this information with the reception desk


In case of an arrival outside the opening times of the reception desk:


Thank you to contact the reception desk

by phone 0033 (0)4 79 09 63 89

OR by mail: reception.santaterra@gcatrans.com


Check-in formalities:


To facilitate the check-in procedure, thank you to bring your

  • identity card or passport
  • the registration number of your car
  • your voucher.

 

We kindly remind you that a guarantee deposit of 600€ by credit card is required on arrival.


The reception area:


This area is available during the opening times of the reception desk.

At your disposal:

A bakery service, a luggage room, a lounge area with an open fire, Nespresso coffee machine,a play room with a pool, darts games, children’s area, Wii console, tourism literature, program of the activities during the week, a list of the proposed services.


The access to the relaxation area:


The relaxation area includes a swimming pool, a sauna, a steam room, a Jacuzzi and a fitness room.

It is open every day from 10.00 am to 8.00 pm (evacuation of the pool at 7.45 pm).

Cloakrooms are at your disposal.


We remind you that your children are under your responsibility

 

For the babies: a special hygienic diaper (waterproof) is compulsory to access the SPA area (for obvious hygienic reasons and for their own health: they are not allowed in the Jacuzzi)

The access to the Jacuzzi allowed from 14 years old

The access to the sauna, steam room and fitness room allowed from 16 years old

For more comfort swimsuits are on sale at the reception desk.

You can loan bathrobe and pool towels packs at the reception desk (see the complete list of the proposed services).

 

Included in the rental rate of your apartment:

  • A cleaning kitchen pack will be provided on arrival. It is composed of:

  • A cleaning pack with a sponge, dishwasher tablets for the week, 1 multipurpose degreaser 50 ml, a hand dish washing liquid 50 ml

  • 2 kitchen towels

  • Hygienic paper (1 paper roll per WC) **

  • Garbage bags **

  • ** These products are provided only the day of your arrival, not for the complete duration of your stay
  • Beds made on arrival (except the sofa-beds – bed linen are provided upon request), 1 big and 1 small towel per person and per week

  • the end-of-stay cleaning subject to be kept in a satisfactory state of cleanliness (except the dishes and the kitchen area)

  • 1 place offered per apartment in the inside car-park of the residence (valid for all direct bookings)

  • Free & unlimited Wi-Fi access

  • Free access to the relaxation area: swimming-pool, sauna, steam room, Jacuzzi and fitness room every day from 10.00 am to 8.00 pm

  • Free loan at the reception desk: DVD, DVD players, board games, Savoyarde and Bourguignone fondue sets, raclette sets , pierrade, waffle and toasty maker, crêpe-party, ironing board, iron, hair dryer etc… (on demand, subject to availability)

The day of your departure:

For more comfort, we invite you to come at the reception desk the day before your departure.

Do not forget to book the end-of-stay inventory with the housekeeper.

The apartment must be vacated at 10.00 am latest time.

The end-of-stay cleaning is included (except the cleaning of the kitchen area, the dishes, the garbage bags must be leaved in the outside containers)

Once the end-of-stay inventory has been completed by the housekeeper, thank you to come at the reception desk with your keys and the car-park remote. Then, we will cancel your deposit.

Groceries delivery the day of your arrival:

 1 SHERPA Tignes Le Lac. The shop is situated at 15 minutes by car from the residence, order online

Possibility of  delivery during SUMMER & WINTER

http://www.sherpa.net/commande-en-ligne/ 

 

2 OFF COURSES.NET

Reduction granted with a code (please contact the reception desk to have it)

Code available only 6 days before your arrival

http://www.offcourses.net/prt155.html

Possibility of delivery during WINTER ONLY

 

3  HUSKI

For an occasional order: order online before 10.00pm for a delivery the day after.

Food order for the duration of your stay: order online 5 days before the day of your arrival.

Possibility of  delivery during SUMMER & WINTER

+33 638 99 91 81

http://hu.ski/

 

Access and Transports:

GPS coordinates:

Latitude: 45.50°N 93’03’’ / Longitude: 6.92°E 12’41’’

BY CAR:

 If you use a GPS, it is possible that it advise you to take “le col du Petit Saint Bernard” ou “le col de l'Iseran”.

Those mountain passes are closed during all the winter season!

Access by the motorway A430 Chambéry – Albertville; 

then take the 2 x 2 lane road to Moutiers;

N90 until Bourg-St-Maurice;

then, D902 in the direction of Tignes Les Brévières.

 Travel itinerary: www.viamichelin.fr


BY TRAIN:


Daily trains and TGV until Bourg Saint Maurice.

Then, regular links by coach or taxi.


Coach Service schedule and information please contact:
http://www.altibus.com/station-de-ski/gare.aspx/

OR contact by phone: +33 (0)4.79.06.30.75


By plane:


Lyon Saint-Exupéry Airport: 211 km (2.40 hours)

Geneva Airport: 168 km (2.58 hours)

Chambéry Airport 135 km (1.56)