Practical guide

The reception desk welcomes you:

During the winter period


Saturday from 8.00 am to 8.00 pm
Sunday to Friday from 8.00 am to 11.30 am and from 4.30 pm to 8.00 pm
Wednesday from 8.00 am to 11.30 pm (the reception desk is closed on Wednesday evening)


During the summer period


Saturday from 8.00 am to 8.00 pm
Sunday to Friday from 8.00 am to 11.00 am and from 5.00 pm to 8.00 pm
Wednesday from 8.00 am to 11.00 pm (the reception desk is closed on Wednesday evening)


Handover of the keys:


Apartments are available from 5.00 pm the day of your arrival.


In case of an arrival outside the opening times of the reception desk:


Thank you to contact the reception desk by phone (0033 (0)4 79 09 63 89 OR by mail: reception.santaterra@gcatrans.com


Check-in formalities:


To facilitate the check-in procedure, thank you to bring your identity card or passport, the registration number of your car, your voucher.


May we remind you that a guarantee deposit of 600€ by credit card is required on arrival.


The reception area:


This area is available during the opening times of the reception desk. At your disposal: bakery service, luggage room, lounge area with an open fire, Nespresso, play room with a pool, darts games, children’s area, Wii console, tourism literature, program of the activities during the week, a list of the proposed services.


The access to the relaxation area:


The relaxation area includes a swimming pool, a sauna, a steam room, a Jacuzzi and a fitness room. It is open every day from 10.00 am to 8.00 pm (evacuation of the pool at 7.45 pm).


Cloakrooms are at your disposal.


We remind you that your children are under your responsibility (access to the Jacuzzi allowed from 14 years old, access to the sauna, steam room and fitness room allowed from 16 years old).
In case of need, swimsuits are on sale at the reception desk.


Also, bathrobe and pool towels packs are on loan at the reception desk too (see the complete list of the proposed services).

 

The rental of your ski equipment:


Directly in the skiroom of the residence you can find an annexe of the Skiset Shop Les Brévières. A skiman will welcome and propose you a large range of ski equipment the day of your arrival ( skis, snowboards, sledges, maintenance of your ski material and others).

 


Included in the rental rate of your apartment:


A cleaning kitchen pack, 2 kitchen towels, beds made on arrival (except the sofa-beds – bed linen are provided), 1 big and 1 small towels per person and per week, the end-of-stay clean (except the dishes and the kitchen area), 1 place offered per apartment at the inside car-park of the residence (for all bookings made directly by Santa Terra), free Wi-Fi access in the residence, free access to the relaxation area: swimming-pool, sauna, steam room, Jacuzzi and fitness room every day from 10.00 am to 8.00 pm. Toilet paper and rubbish bags are provided the day of your arrival only.


Free loan of DVD, DVD players, board games, fondue and raclette sets , ironing board, iron, etc… (on demand, subject to availability), access to the reception’s lounge area with an open fire, play room with a pool, darts games, children’s area, Wii console.


The day of your departure:


For more comfort, we invite you to come at the reception desk the day before your departure.
Do not forget to book the end-of-stay inventory with the housekeeper.
The latest time for the departure is 10.00 am
The end-of-stay clean is include except the cleaning of the kitchen area
Once the end-of-stay inventory has been made by the housekeeper, thank you to come at the reception desk and give the keys of the apartment. Then we will cancel your deposit.


Access and Transports:


GPS coordinates: Latitude: 45.50°N 93’03’’ / Longitude: 6.92°E 12’41’’


BY CAR:


If you use a GPS, it is possible that it advise you to take “le col du Petit Saint Bernard” ou “le col de l'Iseran”. Please note that those mountain passes are closed during all the winter season! Access by the motorway A430 Chambéry – Albertville;  then take the 2 x 2 lane road to Moutiers; N90 until Bourg-St-Maurice; then, D902 in the direction of Tignes Les Brévières.


Travel itinerary: www.viamichelin.fr


BY TRAIN:


Daily trains and TGV until Bourg Saint Maurice. Then, regular links by coach or taxi.


Coach Service schedule and information please contact:
http://www.altibus.com/station-de-ski/gare.aspx/ OR contact by phone: +33 (0)4.79.06.30.75


By plane:


Lyon Saint-Exupéry Airport: 211 km (2.40 hours)
Geneva Airport: 168 km (2.58 hours)
Chambéry Airport 135 km (1.56)